Booking your appointment
Planning your visit
We understand that having a procedure can feel daunting. Our team is here to make your experience as smooth, comfortable and reassuring as possible.
This page explains what to expect before, during and after your visit to Endoscopy Auckland. For more detailed information about your specific procedure, please visit our Gastroscopy, Colonoscopy or Combined Procedure pages.
If you have any questions at any stage, please contact us – we are happy to help.
Booking your appointment
Booking and admission forms
After your referral has been received, our team will contact you to arrange your appointment and guide you through the next steps.
As part of the process, you may be asked to complete an online admission form so our clinical team can review your medical history and prepare appropriately for your procedure.
If needed, paper forms can also be provided.
You may also use our online forms to:
Preparation instructions
You will receive detailed preparation instructions tailored to your procedure.
These instructions are important for both your safety and the accuracy of the examination, and should be followed carefully.
Preparation may include:
Fasting before your appointment
Drinking only clear fluids
Taking bowel preparation medication
Temporary change to diet
Adjusting certain medications
If you are unsure about any instructions, please contact us before your procedure.
On the day of your procedure
Please arrive at the time specified in your appointment confirmation.
Our reception team will welcome you and guide you through the admission process – taking the time to answer any questions and help you feel at ease.
A nurse will:
Review your medical history
Confirm medications and allergies
Check your preparation
Answer any questions you may have
Prepare you for the procedure
You will change into a gown in your private room before being taken into the procedure room.
What to bring
Your referral letter (if provided)
A list of current medications
Insurance approval details (if applicable)
Comfortable clothing
Driving and support after sedation
Most procedures involve sedation to help you feel relaxed throughout your visit.
Because of this, you will need someone to drive you home and remain available to support you for the rest of the day.
You must not drive, travel home alone, operate machinery or make important decisions until the following day.
Location and parking
Endoscopy Auckland is located at:
22 Kipling Avenue, Epsom, Auckland.
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Parking is available on site.
Procedure timing
You should allow approximately two hours at the facility in total, including admission and recovery time.
After your procedure
Following your procedure, you will be taken back to your private room to rest while the sedation wears off.
When you are awake, your specialist will discuss the initial findings with you. Because of the sedation, you may not clearly remember this discussion. You will also receive a written summary for your reference.
A detailed report will be sent to your GP or referring doctor.
Going home
Before leaving the clinic:
You will be offered a light snack and drink – including fresh sandwiches that many patients say are the highlight of their visit
Staff will ensure you are feeling well enough to leave
Your support person can collect you
Most people return to normal activities the following day.
Results and follow-up
If biopsies are taken, laboratory results are usually available within two weeks.
These results will be reviewed by your specialist and shared with your GP or referring doctor.
Important advice
If you experience any concerning symptoms after your procedure – such as severe abdominal pain, fever, persistent bleeding, or black bowel motions – please contact us or seek medical attention immediately.
Costs and payment
Costs may vary depending on your procedure and insurance coverage.
If you have health insurance, please ensure pre-approval has been obtained where required.
Endoscopy Auckland is an Affiliated Provider for Southern Cross and nib. Where applicable, we can arrange prior approval on your behalf in line with your insurer’s criteria.
Our team can provide cost estimates and discuss payment options prior to your appointment.
We accept payment by cash, EFTPOS, internet banking or credit card.
What our patients say
"I was made very welcome and always felt that I was in great hands, A first rate procedure, facilities and staff."
"Excellent information prior to colonoscopy."
"Everyone was lovely and explained everything very thoroughly. Outstanding experience from start to finish. Thanks so much."
Questions?
If you have any concerns before or after your procedure, please contact your Specialist directly using the contact details they have provided, or contact our team.
We are committed to making your experience safe, comfortable and well supported.
ENDOSCOPY AUCKLAND
22 Kipling Ave, Epsom, Auckland 1023
0800 ENDOSCOPY (0800 363 672) or (09) 623 2020
LAPAROSCOPY AUCKLAND (Surgical Services)
148 Gillies Ave, Epsom, Auckland 1023
0800 527 276 or (09) 623 8525.
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